Return & Refund Policy

At Grameen Ghran, we carefully pack to avoid delays.

If we cannot reach you for confirmation, your order may be delayed or cancelled.


Delivery Charge

Delivery charge depends on your location, order size, product weight, and courier service.

The final delivery charge will be shown during checkout or confirmed by our support team.

For special offers or selected orders, free delivery may be available.


Product Packaging

We pack our products carefully to protect quality during delivery.

Glass jars, bottles, honey, ghee, mustard oil, jaggery, spices, and other food items are packed with extra care where needed.

Please check your parcel when receiving it from the delivery person.


Receiving Your Order

When you receive your order, please check:

Your product name

Product quantity

Product condition

Packaging condition

If you notice any damage, leakage, wrong item, or missing product, please contact us as soon as possible with photos or video proof.


Failed Delivery

Delivery may fail if:

The phone number is incorrect

The customer does not receive the call

The delivery address is incomplete

The customer is unavailable

The customer refuses to receive the parcel

In such cases, redelivery may require an additional delivery charge.


Seasonal Product Delivery

Some products, such as mangoes and seasonal natural foods, depend on harvest time and availability.

Delivery time for seasonal items may vary slightly because we try to provide fresh and carefully selected products.


Customer Support

For delivery questions, order updates, or support, please contact us:

Call / WhatsApp: +880 1327-947686

Email: gazisarwarllc@gmail.com

Thank you for choosing Grameen Ghran. We are happy to bring pure, natural, and trusted village-sourced foods to your home.