Delivery Information

At Grameen Ghran, we carefully pack and deliver pure, natural foods from trusted village sources to your doorstep. Our goal is to make sure every product reaches you fresh, safe, and in good condition.

Delivery Areas

We deliver across Bangladesh through trusted courier and delivery partners.

Inside Dhaka:
Orders are usually delivered within 1-2 business days after confirmation.

Outside Dhaka:
Orders are usually delivered within 2-5 business days, depending on your location and courier availability.

Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order details, delivery address, and payment method.

Please provide a correct phone number and full delivery address to avoid delays.

Delivery Charge

Delivery charge may vary based on your location, product weight, and courier service.

The final delivery charge will be shown during checkout or confirmed by our support team before dispatch.

Product Packaging

We pack every product with care to protect quality during delivery. Items like honey, ghee, mustard oil, jaggery, spices, dates, nuts, and seasonal foods are packed safely to reduce the chance of leakage or damage.

Order Tracking

Once your order is dispatched, we will share delivery updates whenever available. If you need help tracking your order, please contact our customer support team.

Delayed Delivery

Sometimes delivery may take longer due to weather, courier delays, public holidays, remote locations, or high order volume. If your order is delayed, please contact us and we will help you with the latest update.

Damaged or Wrong Product

If you receive a damaged, leaked, or wrong product, please contact us as soon as possible after receiving the order. To help us solve the issue quickly, please share:

- Your order number
- Clear photos or video of the product
- Delivery package photo
- Your phone number

Customer Support

For delivery questions, order updates, or product support, contact us:

Call / WhatsApp: +880 1327-947686
Email: gazisarwarllc@gmail.com

Thank you for choosing Grameen Ghran. We are committed to bringing natural village-sourced foods to your family with care and trust.