Privacy Policy

At Grameen Ghran, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us for support.

Information We Collect
When you use our website or place an order, we may collect the following information:Your full namePhone numberEmail addressDelivery addressBilling informationOrder detailsPayment method informationMessages or support requests you send to usWe may also collect basic website usage information, such as browser type, device type, pages visited, and general location data to improve our website experience.

How We Use Your Information
We use your information to:Process and deliver your ordersConfirm your order detailsContact you about your purchaseProvide customer supportSend delivery updatesImprove our products, services, and websitePrevent fraud, misuse, or unauthorized activityShare offers, updates, or promotional messages if you allow usWe only use your information for business purposes related to Grameen Ghran.

Payment Information
Grameen Ghran does not store sensitive card or banking details on our website. Payments are processed through secure payment methods or payment service providers.If you choose cash on delivery, mobile banking, or another available payment method, we may only use the required information to confirm and process your order.

Delivery Information
To deliver your order, we may share necessary details such as your name, phone number, and delivery address with our delivery team or courier partner.We only share the information needed to complete the delivery.

Cookies and Website Tracking
Our website may use cookies to improve your browsing experience, remember your preferences, manage your cart, and understand how visitors use our website.You can disable cookies from your browser settings, but some website features may not work properly without cookies.

Sharing Your Information
We do not sell, rent, or trade your personal information.We may share limited information only with:Delivery or courier partnersPayment service providersWebsite hosting or technical service providersLegal authorities if required by lawAll shared information is limited to what is necessary for order processing, delivery, payment, support, or legal compliance.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.However, no online system is completely risk-free. We recommend that you also keep your account details, password, and payment information secure.

Marketing Communication
If you subscribe to our newsletter or agree to receive updates, we may send you product news, offers, seasonal updates, and brand information.You can unsubscribe or request to stop receiving promotional messages at any time.

Your Right
You may contact us to:Update your personal informationRequest correction of wrong informationAsk questions about your stored informationRequest deletion of your information where legally possibleStop receiving promotional communication

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates
Grameen Ghran may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact us:

Call / WhatsApp: +880 1327-947686
Email: gazisarwarllc@gmail.com

Last updated: June 24, 2026